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Ward Visitor

About this role

The Chaplaincy Service is designed to ensure the provision of appropriate religious, pastoral and emotional support to all patients, families and staff within the Royal Hospital for Children. Volunteers play their part in the wider context of the Chaplain’s work by being available to talk to and, where appropriate, provide a listening ear and companionship to the families of in-patients. 

The role can be both rewarding and demanding. It requires flexibility and resilience, and is shaped by the needs and wishes of those you are offering companionship to. Typically, you will:
•    spend time in a ward or unit, being open to conversation with those who are resident there
•    get to know families and develop a relationship with them
•    offer ‘non-professional’ support and encouragement
•    act as a link to the Chaplain to help ensure identified religious, spiritual and emotional needs are met


To be accepted for this role, you must:
•    Be aged over 18
•    Pass a PVG check and occupational health screening
•    Supply two satisfactory references

NB - Gel nails and nail varnish cannot be worn if you are accepted for this ward based volunteer role. This is due to infection control regulations.

What we're looking for: 

Essential Criteria

•    Trustworthy and reliable 
•    Friendly and confident
•    Empathetic and non-judgemental
•    Culturally aware
•    Resilient
•    Ability to communicate effectively and sensitively and a willingness to engage at the level chosen by the other person, listening attentively and responding appropriately
•    Ability to recognise boundaries and how and when to seek support
•    Self-motivated with an interest in helping families in difficult circumstances

Desired Criteria

•    Volunteering experience
​•    Experience of working/volunteering with families and children in a similar context


What we can offer you: 

•    A unique and rewarding volunteer role
•    Training, supervision and on-going support will be provided by the Chaplain and Glasgow Children’s Hospital Charity’s Volunteer Team. 
•    Great experience for your CV

Time Requirements: 

Volunteers are asked to commit to one set 3 hour shift every week (Monday, Tuesday, Thursday or Friday) between 10am and 4pm.  


0141 212 8750

Copyright © 2017 Glasgow Children’s Hospital Charity.
Registered in Scotland as a Charitable Company Limited by Guarantee.
Company No 222439. Scottish Charity Number SC007856