1 HOW DO WE COLLECT INFORMATION FROM YOU?
1.1 We collect information about you when you sign up for our email updates, provide us with
feedback and/or contact us. This information may include details such as your name, email address,
telephone number and any other information you provide, such as age group, interests and
1.2 We may also collect information about your use of the website using cookies.
2 HOW DO WE USE THE INFORMATION WE COLLECT?
2.1 We will use the information you have provided as follows:
a) to provide the services or information which you have requested
b) tailor this website so the content you see is relevant to you
c) to collect statistics, responses to any surveys and questionnaires, traffic patterns and related site
information. We aggregate this data and it does not identify any website users. We use it for
research, analysis, testing, monitoring, risk management and administrative purposes. Furthermore
we may disclose this aggregated data to third parties for marketing, advertising or other
2.2 Additionally, if you agree, we may:
a) use the information to contact you by email or SMS about our new developments, services and
any other information we think may be of interest to you based on your use of the website
b) pass the information on to companies within our group of companies so that they can contact you
by email or SMS with details of developments and activities which may interest you;
c) pass the information on to other third parties so that they can contact you by email or SMS with
details of developments and activities which may interest you.
2.3 We may pass on or allow access to your information:
a) to our suppliers, contractors and professional advisors where this is necessary for them to provide
services and facilities to us;
b) to any purchaser of all or part of our business or any of our properties to which this website
c) where we are required to do so by law, court order or other legal process;
d) where, acting in good faith, we believe disclosure is necessary to assist in the investigation or
reporting of suspected illegal or other wrongful activity;
e) to protect and defend our rights or property.
3 YOUR RIGHTS
3.1 You have the right to opt out of receiving any marketing information which we send you.
3.2 If you have previously consented to receiving marketing information from us and change your
mind, you can withdraw your consent by emailing us at email@example.com.
3.3 You have the right to request a copy of the personal data which we hold about you. You can
request this information by contacting us at firstname.lastname@example.org. We may make a small charge
for providing this information.
3.4 If you think any of the information we hold about you is out of date or incorrect, you can ask us
to correct or remove this information, contact us at email@example.com.
4.1 Cookies (and similar technologies) are small files which are sent by websites and stored on your
device. They collect information about how the website is being used by those accessing it and allow
websites to remember information. You can find out more about cookies
content that you see to suit your interests. This facility also allows you to receive personalised
advertising relating to products viewed whilst using our website.
4.3 Most devices will automatically accept all cookies. However you can change your browser
settings so that cookies are refused. Guidance on how to change your settings can be found at the
website named above or look at the “help” menu of your device. Please be aware however that
blocking cookies may hamper the website’s functionality or restrict how much of the website you
4.4 For details of all the cookies which are used on our websites, their purpose, categorisation, data
collected, and their persistence or expiry please see our Cookies Usage declaration.
6 LINKS TO OTHER WEBSITE
6.1 This privacy and cookies policy only applies to this website. If you link to another website from
here, you should remember to read and understand that website’s privacy and cookies policy as
well. We are not responsible for any use of your information that is made by other websites.
7 CHANGES TO THE PRIVACY & COOKIES POLICY
7.1 This policy was last updated on 28 November 2013. If it is necessary for us to alter the terms of
the privacy and cookies policy, we will post the revised policy in this website.
8 HOW USERS CAN CONTACT US
8.1 If you have any questions about this privacy and cookies policy, please contact us